In this session, we’ll explore how to unlock real value from agentic AI by focusing on what the technology can reliably deliver today. By understanding its current limits, we can zero in on the use cases that create fast, meaningful impact instead of chasing distractions. And at the heart of making those wins possible is purposeful, high-quality data—powered by a CMDB designed with intention. When we combine the right AI opportunities with the right data foundation, we set the stage for smarter decisions, faster outcomes, and a future where technology actually elevates how we work.