Discover how Hydro One reimagined HR service delivery by connecting SAP SuccessFactors with ServiceNow HRSD through a true bidirectional integration. This session explores how unifying data between systems can eliminate duplication, improve accuracy, and enable faster, more consistent HR processes. Learn how Ontario’s largest electricity transmission and distribution company automated critical services such as short-term assignments, and government documentation and the tangible impact of aligning technology, process, and people to modernize HR at scale.