DXC Technology will demonstrate how AI-powered ServiceNow solutions are transforming legacy processes into agile, intelligent operations across industries. Drawing on the insurance sector as a case study, the session will share practical strategies and lessons that can be applied across diverse contexts to drive innovation and growth. At the heart of every successful business lies its customers — and their satisfaction. We’ll introduce a new concept that shows how well-applied AI can elevate customer experiences — and how Agentic AI moves beyond support to deliver real, measurable impact.
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DXC Technology
Platinum
Overview
DXC builds solutions that move industries forward. Our consulting and technology experts help clients modernize their systems, manage critical workloads and put security and AI at the forefront.
Sponsored Sessions
DXC Technology
First come, first seated
N/A
Session
All
World Forums
Customer Service Management
Now Assist
AI Agents
Intermediate
1:00 p.m. Thursday, Nov 20
Thursday, Nov 20
, Customer Solutions Consultant - Global Specialty, DXC Technology
, DXC ServiceNow France Practice Director, DXC Technology
- Thursday, Nov 201:00 pm - 1:20 pm CET







