AI’s value is measured in time: how fast can you move from pilot to impact? This session shares a 4-step governance blueprint to accelerate time to value while avoiding common pitfalls. We’ll explore how customers are realizing benefits across ServiceNow AI capabilities, from Now Assist and Platform Intelligence to AI Control Tower and Agentic AI, while addressing the complexity of implementation, cost considerations, and the importance of choosing the right approach. With real examples like agentless service desks, you’ll leave with a clear plan to scale AI success.